Privacy Policy

# Privacy Policy

**Effective Date:** October 19, 2026  

**Last Updated:** October 19, 2026

Logos Automation LLC (“Logos Automation,” “Logos,” “we,” “us,” or “our”) respects your privacy and is committed to handling Personal Information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you:

- Visit our website

- Submit a website form

- Request information, a demonstration, proposal, or services

- Communicate with us by telephone, text message, or email

- Subscribe to marketing communications

- Apply for employment or contract work

- Otherwise interact with Logos Automation

-Submit information to a conference/tradeshow or 3rd party partner

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy. If you do not agree with these practices, please do not provide Personal Information through our website.

## 1. Information We Collect

“Personal Information” means information that identifies, relates to, describes, or could reasonably be associated or linked with an individual or household.

Depending on how you interact with us, we may collect the following categories of information.

### Information You Provide Directly

- Name

- Job title

- Employer or company name

- Email address

- Telephone or mobile number

- Mailing, billing, and service addresses

- Communication and marketing preferences

- Information included in inquiries, requests for proposals, and project communications

- Project requirements, equipment information, and technical documentation

- Event, demonstration, or training registration information

- Payment, billing, and transaction information

- Employment application information, including résumés, qualifications, employment history, and references

- Consent records and subscription preferences

- Other information you voluntarily provide

Please do not submit confidential, proprietary, export-controlled, classified, or highly sensitive Personal Information through a general website form unless we specifically request it and provide an appropriate transmission method.

### Information Collected Automatically

When you visit our website or interact with an electronic communication, we and our service providers may automatically collect:

- Internet Protocol address

- Browser and device type

- Operating system

- Referring and exit pages

- Pages viewed and links selected

- Date, time, and duration of a visit

- Approximate geographic location derived from an IP address

- Cookie and similar technology identifiers

- Website performance and diagnostic information

- Email delivery, open, and click information

- Security, server-log, and fraud-prevention data

Some technical information may be aggregated or deidentified. However, IP addresses, cookie identifiers, and other persistent identifiers may be considered Personal Information under applicable law.

### Information From Other Sources

We may receive information from:

- Customers and prospective customers

- Business partners and subcontractors

- Vendors and suppliers

- Recruiting and employment services

- Professional networking platforms

- Publicly available business directories

- Analytics and marketing providers

- Government agencies and public records

- Other lawful sources

## 2. How We Use Information

We may use Personal Information to:

- Respond to questions and service inquiries

- Schedule meetings, demonstrations, and consultations

- Prepare proposals, estimates, and scopes of work

- Provide engineering, automation, integration, consulting, commissioning, training, and support services

- Communicate about projects, schedules, deliverables, billing, and customer support

- Process payments and maintain business records

- Manage customer, supplier, subcontractor, and business-partner relationships

- Register individuals for events, training, and demonstrations

- Review employment applications and communicate with candidates

- Send newsletters, company announcements, service information, and marketing communications

- Maintain subscription, consent, and suppression records

- Personalize and improve our website and communications

- Measure website and marketing performance

- Diagnose website and communication issues

- Detect and prevent fraud, misuse, security incidents, and unlawful activity

- Protect our systems, personnel, customers, property, and legal rights

- Comply with contracts, laws, regulations, legal processes, and government requirements

- Establish, exercise, or defend legal claims

- Complete business transactions such as a merger, acquisition, financing, or sale

- Carry out other purposes disclosed when information is collected

- Fulfill other purposes with your consent

We may use aggregated or deidentified information for lawful business purposes. We will not attempt to reidentify such information except as permitted by law.

## 3. Website Hosting and GoDaddy

Our website is hosted and managed using services provided by **GoDaddy**. When you visit or interact with our website, GoDaddy may process information on our behalf to:

- Deliver website content and functionality

- Process website forms

- Maintain website security

- Diagnose technical issues

- Monitor website availability and performance

- Prevent fraud and misuse

- Provide analytics and technical support

Information submitted through a website form may be stored or transmitted through GoDaddy’s systems before being delivered to Logos Automation.

GoDaddy may process information such as:

- Contact-form information

- IP address

- Browser, device, and operating-system information

- Page views and navigation activity

- Referring websites

- Cookie identifiers

- Website performance data

- Server logs

- Security and diagnostic information

- Date, time, and source of website activity

Information processed independently by GoDaddy is subject to the [GoDaddy Global Privacy Notice](https://www.godaddy.com/legal/agreements/privacy-policy).

## 4. Website Forms

We may provide forms that allow you to:

- Contact us

- Request a quote

- Request a demonstration

- Ask about our services

- Register for an event

- Apply for employment

- Subscribe to marketing communications

We use information submitted through these forms for the purpose identified on the form and for related business activities described in this Privacy Policy.

Submitting a general contact, quote, or service-request form does not automatically authorize promotional emails or marketing text messages unless the form clearly provides notice and obtains any consent required by applicable law.

## 5. Email Marketing and Mailchimp

Logos Automation uses **Mailchimp**, a service provided by Intuit, to manage mailing lists, subscription preferences, marketing campaigns, and promotional email delivery.

When you subscribe to our emails or are otherwise lawfully included in our marketing audience, we may provide Mailchimp with:

- Name

- Email address

- Company name and job title

- Subscription status and preferences

- Date, time, and source of consent

- IP address and general location

- Campaign delivery and engagement information

- Records of unsubscribes, bounces, and complaints

We use this information to deliver communications, maintain consent and suppression records, measure campaign performance, and improve future content.

Mailchimp processes information under its agreements with Logos Automation and its applicable policies. Additional information is available through:

- [Mailchimp Legal Policies](https://mailchimp.com/legal/)

- [Mailchimp Cookie Statement](https://mailchimp.com/legal/cookies/)

- [Intuit Privacy Statement](https://www.intuit.com/privacy/statement/)

## 6. Email Engagement Tracking

Marketing emails sent through Mailchimp may contain pixels, web beacons, tracked links, and similar technologies.

If tracking is enabled, Mailchimp may collect information about:

- Whether an email was delivered

- Whether and when an email was opened

- Links selected within an email

- Device, browser, or email-application information

- IP address and approximate geographic location

- Whether an email bounced or resulted in an unsubscribe

- Other campaign interactions

Mailchimp generally measures email opens using a small, transparent image and measures clicks by routing selected links through its systems.

These measurements may not always be accurate due to email privacy features, image-blocking settings, automated security scans, and bot activity.

We use engagement information to evaluate campaign performance and improve our communications. We do not use email engagement information to make decisions concerning employment, credit, insurance, or eligibility for services.

You may limit certain tracking by disabling automatic image loading in your email application. Clicking a tracked link may still provide engagement information.

## 7. Email Marketing Choices

You may unsubscribe from promotional emails at any time by:

- Selecting the **Unsubscribe** link in the email

- Updating your Mailchimp subscription preferences

- Contacting Logos Automation

We will process valid opt-out requests within the period required by applicable law. We may retain your email address on a suppression list to document and honor your request.

Unsubscribing from promotional communications will not prevent us from sending necessary non-promotional communications concerning:

- Active projects and proposals

- Contracts and transactions

- Billing and payment matters

- Customer-support requests

- Safety or security matters

- Legal notices

- Other ongoing business relationships

## 8. SMS and Text Messaging

If you provide your mobile number and affirmatively consent to receive text messages, Logos Automation may send messages regarding inquiries, appointments, projects, service updates, account matters, or promotional offers, depending on the consent provided.

By opting in:

- You authorize Logos Automation to send text messages to the mobile number provided.

- Messages may be sent using automated technology where permitted by law.

- Consent to receive marketing text messages is not a condition of purchasing goods or services.

- Message frequency may vary.

- Message and data rates may apply.

- You may reply **STOP** to discontinue messages.

- You may reply **HELP** for assistance or contact us using the information below.

- We will honor opt-out requests as required by law.

- You may receive one final message confirming your opt-out request.

- Wireless carriers are not responsible for delayed or undelivered messages.

If you withdraw SMS consent, we may still contact you through other methods regarding active projects, contracts, safety matters, payments, or legitimate business needs.

**Mobile information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. SMS consent and opt-in data will not be shared with third parties for marketing purposes.**

We may disclose mobile information to service providers that deliver messages, maintain consent records, provide technical support, prevent fraud, or help us comply with legal requirements.

## 9. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, scripts, local storage, web beacons, and similar technologies.

These technologies may be used to:

- Operate and secure the website

- Remember visitor preferences

- Process forms

- Understand website usage

- Diagnose technical problems

- Measure website and marketing performance

- Improve content and navigation

- Prevent fraud and misuse

- Support integrated website features

Cookies may include:

- **Essential cookies:** Necessary for website operation, security, and requested functionality.

- **Preference cookies:** Remember choices and settings.

- **Analytics cookies:** Help measure website usage and performance.

- **Marketing cookies:** Measure campaigns or support relevant advertising, if enabled.

GoDaddy and other service providers may place cookies when providing services on our behalf.

Where required by law, we will request consent before activating non-essential cookies. You may manage available choices through our website’s cookie settings tool or browser settings. Disabling cookies may affect website functionality.

## 10. Website Analytics

We may use analytics provided through GoDaddy to understand website traffic and performance.

Analytics information may include:

- Visitor counts

- Page views

- Traffic sources

- Device and browser categories

- General geographic information

- Website loading and performance information

- Navigation and engagement activity

We may enable additional analytics or advertising technologies in the future. If we activate tools that materially change our information practices, we will update this Privacy Policy and our cookie disclosures as appropriate.

## 11. Transfer From GoDaddy to Mailchimp

If you subscribe to marketing communications through our GoDaddy-hosted website, information submitted through the subscription form may be transferred to Mailchimp.

This information may include:

- Name

- Email address

- Company information

- Subscription preferences

- IP address

- Consent date

- Signup source

Once transferred, the information is processed as described in the Mailchimp provisions of this Privacy Policy.

## 12. How We Disclose Information

We may disclose Personal Information:

- To employees and authorized personnel with a legitimate business need

- To GoDaddy for website hosting, forms, security, and related services

- To Mailchimp for mailing-list administration and email delivery

- To vendors supporting communications, data storage, security, billing, recruiting, and business operations

- To customers, contractors, consultants, and project partners when necessary to provide services

- To attorneys, accountants, insurers, auditors, and other professional advisers

- To government agencies, regulators, courts, or law-enforcement authorities when required or permitted by law

- To protect the rights, safety, security, or property of Logos Automation, our customers, our personnel, or others

- In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction

- For another purpose disclosed when the information is collected

- At your direction or with your consent

Service providers may process information for the services they provide to us and as otherwise permitted by their agreements and applicable law.

## 13. Sale and Sharing of Personal Information

Logos Automation does not sell Personal Information for monetary compensation.

We do not sell our Mailchimp mailing list or disclose subscriber email addresses to unrelated third parties for their independent marketing purposes without authorization.

If any analytics or advertising practice is considered a “sale,” “sharing,” or targeted advertising under an applicable state privacy law, eligible individuals may exercise the opt-out rights provided by that law.

## 14. Data Retention

We retain Personal Information only as long as reasonably necessary to:

- Provide services and maintain business relationships

- Complete projects and preserve engineering records

- Maintain customer, vendor, and transaction records

- Meet tax, accounting, insurance, employment, and legal requirements

- Maintain consent, suppression, and communication-preference records

- Resolve disputes

- Enforce agreements

- Prevent fraud and security incidents

Retention periods vary depending on the information, our relationship with you, and applicable legal or contractual requirements.

We may retain aggregated or deidentified information for a longer period.

## 15. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, loss, misuse, alteration, or disclosure.

We also rely on service providers such as GoDaddy and Mailchimp to maintain safeguards for information processed through their systems.

No website, electronic transmission, network, or storage system is completely secure. We therefore cannot guarantee absolute security.

If you believe information provided to us has been compromised, please contact us promptly.

## 16. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

- Request access to Personal Information maintained about you

- Request correction of inaccurate information

- Request deletion of certain information

- Request information about how we collect, use, or disclose information

- Obtain a portable copy of certain information

- Opt out of certain sales, sharing, targeted advertising, or profiling

- Withdraw consent where processing is based on consent

- Appeal a decision concerning a privacy request

- Exercise privacy rights without unlawful discrimination

These rights are subject to applicable exceptions and limitations.

We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require evidence of authorization and identity verification.

## 17. Communication Choices

You may manage communications as follows:

- **Marketing email:** Use the unsubscribe link or Mailchimp preference controls.

- **SMS messages:** Reply STOP to the applicable message.

- **Cookies:** Use available cookie settings or browser controls.

- **Other marketing communications:** Contact us and identify the communications you no longer wish to receive.

Opting out of marketing does not prevent necessary transactional, contractual, safety, security, or service-related communications.

## 18. Employment Applicants

If you apply for employment or contract work, we may collect and use information to:

- Evaluate qualifications and suitability

- Communicate about opportunities

- Verify employment history, credentials, and references

- Conduct legally permitted background checks or screenings

- Meet legal, contractual, and recordkeeping obligations

- Consider you for future opportunities

Application information may be disclosed to personnel involved in hiring and to recruiting, screening, legal, or administrative service providers.

## 19. Children’s Privacy

Our website and services are intended for businesses and adults. They are not directed to children under 18, and we do not knowingly collect Personal Information from children under 18.

If you believe a child has provided Personal Information to us, contact us so we can investigate and take appropriate action.

## 20. International Visitors

Logos Automation is based in the United States. GoDaddy, Mailchimp, and other service providers may process information in the United States and other countries where they operate.

If you access our website or provide information from outside the United States, your information may be transferred to, stored in, and processed in jurisdictions with privacy laws that differ from those in your location.

Where required, we or our service providers will use legally recognized safeguards for international data transfers.

## 21. Third-Party Websites

Our website and communications may contain links to third-party websites, platforms, or services.

Logos Automation is not responsible for the privacy practices, security, availability, accuracy, or content of third-party services. We encourage you to review the applicable privacy policy before providing information to a third party.

## 22. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our business practices, technology, service providers, legal obligations, or services.

The revised policy will be posted on this page with an updated “Last Updated” date. If a change materially affects how we use previously collected Personal Information, we will provide additional notice or obtain consent when required by law.

## 23. Contact Us

Questions, concerns, complaints, or privacy requests may be directed to:

**Logos Automation LLC**  

1100 Market Street, Suite 600  

Chattanooga, TN 37402  

United States

**Email:** sales@logosautomation.com  

**Telephone:** +1 423-497-6637

**Website:** https://logosautomations.com/

Please provide enough information for us to understand and respond to your request. Do not include Social Security numbers, financial account credentials, passwords, or other highly sensitive information in an ordinary email.